A calm, considered studio. Skilled stylists, transparent pricing, and no upsell. Booked online in under a minute.
No 40-page menu. No upsells you didn't ask for. We do five things, we do them well, and we price them honestly.
Cuts, colour, balayage, and dimensional grey blending. We work with your texture, not against it.
Gel and BIAB manicures, pedicures, nail art, and proper soak-off removals. No drill damage.
Facials, dermaplaning, hot stone, threading, waxing. Calm rooms, no rushed appointments.
Classic and hybrid extensions, lash lifts, brow lamination, henna brows, microblading.
Trials, on-the-day hair & makeup, mother-of-bride packages, and bridal party group bookings.
Velvet is our agentic AI concierge — trained on every treatment, every price, our opening hours, and the bridal flow. Calm, considered, no pressure.
"How much is a balayage?" "BIAB vs gel?" — honest "from £" framing every time.
"Are you open Sunday?" "Late slot this week?" — one-line answers.
Trials, on-the-day hair & makeup, mother-of-bride packages — Velvet maps the path.
"Will balayage work on my hair?" — honest take, no pushy upsell, ever.
Velvet is a demo of agentic AI by Pivot Bureau. Want one on your business site? Their Starter plan is £99/month + £99 setup.
Velvet Hour started in 2018 above a coffee shop — one chair, one stylist, no commission targets. Eight years on we've grown to six stylists, but kept the rule that started it: no upsells, no commission on retail, no surprise charges at checkout.
You book what you booked. We do what you asked for. If we think a different treatment would suit you better, we'll say so — once, no hard sell, and we'll respect the answer.
See our full menu →Best balayage I've had in five years. The stylist actually listened to what I wanted and didn't try to upgrade me into something pricier. Will be back every 12 weeks.
The BIAB manicure lasted three full weeks with no chips. They actually use proper soak-off, not the drill — my nails have never been healthier. Cup of tea while you wait is a lovely touch.
Did my bridal trial here and on-the-day hair. Calm, no last-minute drama, and they came to the hotel. Everyone asked who did my hair. Worth every penny.
New to Velvet Hour? Book online and we'll knock 20% off your first single-treatment visit automatically. No code needed.
Claim my 20% — book nowOne-time, single-treatment bookings only. Excludes bridal packages.